Service Centre Management Solution (SCMS)
help your service teams manage their customers in an efficient and accountable manner
Service Centre Management Solution (SCMS)
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Designed to meet HP’s Service Partners Process Support in an after sales servicing environment, the Service Centre Management Solution (SCMS) is an affordable solution which helps service teams manage their customers in an efficient and accountable manner to achieve targets in line with pre determined Key Performance Indicators, whilst monitoring the performance of their staff.